Help & FAQs
Answers to the questions we hear most. Can't find yours? We're a quick email away.
What does Chasry actually do?
You log a client and an unpaid invoice once, with the amount and due date, and Chasry emails polite reminders on your behalf until it's marked paid. No manual chasing.
What's included on the free plan?
Everything, up to 3 active (unpaid) invoices at a time. Reminders, unlimited clients, and the full reminder schedule all work on the free plan. The limit only affects how many unpaid invoices you can have open at once.
What happens when I hit the free limit?
Mark an existing invoice as paid to free up a slot, or upgrade to Pro (€10/month) for unlimited invoices, plus repeating monthly invoices, PDF attachments on reminders, and reminder emails without Chasry branding. There's no trial, because the free plan already lets you try everything before you'd need to.
When exactly do reminders get sent?
Once a day, Chasry checks every unpaid invoice against your reminder schedule (e.g. 7 and 3 days before the due date, 1 day after). You can turn individual reminders on or off, or pause reminders entirely, from Settings → Reminders.
Can I pause reminders for one invoice?
Yes. Open the invoice and use Snooze to pause every reminder until a date you pick, for example when a client has promised to pay by Friday. Reminder steps whose day passes while paused are skipped, never sent late, and you can resume anytime.
Does Chasry collect the payment itself?
No. Chasry never touches your money. If you add a payment link (a Stripe Payment Link, PayPal.me, or similar) in Settings, reminder emails include a "Pay now" button pointing to it, but the client pays you directly.
What is the "already paid" link my client sees?
Every reminder ends with a link your client can use to tell you they've already paid. When they click it, reminders for that invoice pause and you get an email. You then either mark the invoice as paid or, if the money never arrived, resume reminders with one click. Chasry never marks anything as paid on its own.
Can I preview what a reminder email looks like?
Yes. Open any invoice and click "Preview emails" to see every reminder exactly as your client will receive it. From the preview you can also email the samples to your own inbox. Nothing is ever sent to your client.
Can I get a copy of every reminder that goes out?
Yes. Turn on "Send me a copy of every reminder" in Settings → Reminders and each reminder also lands in your own inbox. Your client can't see this.
What is the weekly summary email?
Every Monday, Chasry emails you what you're owed, what it did in the last week, and your most overdue invoices, with one-click mark-as-paid links. It only sends when there's something to report, and you can turn it off in Settings → Reminders.
How do repeating invoices work?
On Pro, set an invoice to "Repeats monthly" and Chasry creates next month's invoice automatically, two weeks before it's due, copying the client, amount, notes, and payment link, and emails you when it does. Attachments are not carried over, so add each period's PDF yourself. Stop the series anytime by setting the newest invoice back to "Does not repeat".
Can I attach my invoice PDF to the reminders?
On Pro, yes. Attach a PDF to an invoice and every reminder for it includes the file. Repeating invoices don't inherit attachments, each new invoice needs its own.
What currencies are supported?
EUR, USD, and GBP today. Set your default in Settings → Profile, and every invoice uses that currency.
How do I cancel my subscription or delete my account?
Manage or cancel your Pro subscription anytime from Settings → Billing. Deleting your account (Settings → Profile → Danger zone) permanently removes your clients, invoices, and reminder history, and cancels any active subscription immediately.
Is my data secure?
Your data is isolated per account at the database level, all connections are encrypted, and Chasry never stores your clients' payment details. Payments happen entirely on your own payment link, outside Chasry.